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Our store
Where can I view the rugs in person?
What are the opening hours?
What’s the easiest way to get to the Abra store?
Which payment methods do you accept in the store?
May I choose to pay in HUF instead of Euros?
How does the in-home rug trial work?
I chose a rug in the online shop, but I’d like to see it live before purchasing it. Is this possible?
Do you do custom orders?
Do you do rentals for photoshoots or other events?
I’d like to partner with you. Who should I contact?
Webshop
Does the webshop list your full range of your rugs?
Which payment methods do you accept online?
Can I modify my order?
Shipping
Where do you ship?
What are the shipping costs?
How long does it take for my package to arrive?
Can I track my order?
Returns
I changed my mind. Can I return my rug?
What are the costs of returning a rug?
I received my rug with damaged packaging. What should I do?
My rug has a quality problem. What should I do?
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